Digital transformation

Although the impact of digitization is not new, the digital economy is entering a new age that presents unprecedented challenges for all CEOs.
Digital tools are invading the business environment, provoking significant changes in the way we work, communicate, and sell. This has given rise to new opportunities and challenges, and has triggered the Digital Transformation of enterprises.

Our mission: Enabling Transformation



New opportunities and challenges for CEOs



Digitization can extend the reach of organizations, improve management decisions, and speed the development of new products and services. At the same time, the excessively rapid adoption of technologies can disrupt traditional business models. Organizations need to carefully tread the path towards digital transformation with a concrete strategy to harness its strengths and mitigate its challenges.

Our Vision

We believe that digital transformation is first and foremost a business transformation. People, not technology, are the most important piece in the digital transformation puzzle.
Digital transformation has become the ultimate challenge in change management because it impacts not only industry structures and strategic positioning but all levels of an organization (every task, activity, process) and its extended supply chain. Leaders must constantly challenge their organizations to ensure that this technology-enabled change can unlock productivity gains and significant competitive advantage and understand where and how the fundamentals of their current operations could be unsettled by agile new entrants or new business models.


Accelerating Digital Transformation

With extensive experience in understanding the digital economy, Capgemini Consulting is strategically placed to help clients deliver better products, services and business processes through digitization.

Examples of our client assignments include:

  • Helping a yellow pages company transform into an online leader
  • Refining the digital ecosystem for a major national government
  • Developing a digital strategy for a major music company
  • Defining a smart home strategy for a major utility company
  • Establishing the digital marketing organization for a global mobile handset manufacturer
  • Designing a new operating model of a global distribution company
  • Creating a multi-channel solution for a leading retail bank to deliver an integrated customer experience – multi-channel

Navigate digital transformation

Drawing on our research with the MIT Center for Digital Business, and our experience working with clients around the world, we have developed a framework to help organizations navigate through their digital transformation:

A foundation in research

Digital technologies have a pervasive influence on all areas of a corporation, from impact on customer experience to enhanced productivity in operations and improvement in the way people collaborate within an organization.

To understand the profound impact of these technological shifts, Capgemini Consulting is partnering with the MIT Center for Digital Business to enhance its approach through a joint research program. This allows us to gain best practice perspectives on the state of digital transformation around the world.

Capgemini Consulting is also working closely with Andy McAfee, George Westerman and Eric Brynjolfsson, leading researchers focused on  the digital economy and digital transformation.

Our approach

We BELIEVE in the survival of the fittest in a new digital world of accelerated and unrelenting change. The new digital economy goes beyond technology, triggering a new wave of transformation in the way leaders and organizations do business. Our clients need a new type of consulting that is relevant to today’s world -- embracing the possibilities of the digital economy to create value in their transformations.

Our MISSION is Digital Transformation. Our talented consultants help clients define and deliver winning strategies by harnessing the power of this new digital economy, through a collaborative, relationship-based approach. We design and deliver significant transformations through our mastery of digital advances, information insight, and business transformation. Our commitment is to deliver significant improvements in value and performance.

Research report

Capgemini Consulting and MIT Sloan Management Review reveals why organizations are struggling to drive Digital Transformation and the need for C-level leadership. The study – involving over 1,500 executives in 106 countries – reveals that while the potential opportunity of Digital Transformation is absolutely clear, the journey to get there is not.

The "Front Line" of Digital Transformation: MIT Sloan Management Review and Capgemini Consulting



Digital Transformation Review

The Digital Strategy Imperative : Steady Long-Term Vision, Nimble Execution


Digital Transformation Review

The New Innovation Paradigm for the Digital Age: Faster, Cheaper and Open

Digital Transformation Review n° 7

Digital Transformation Review

Strategies for the Age Of Digital Disruption


Digital Transformation Review

Crafting a Compelling Digital Customer Experience


Digital Transformation Review

Gearing Up for Digital Operations.


Digital Transformation Review

Digital Transformation: making it happen.


Digital Transformation Review

Digital Transformation: making it happen


Digital Transformation Review

The digital economy is triggering a new wave of transformation for organizations and their leaders




Digital Transformation Review

The challenges of the digital revolution




The Innovation Game: Why and How Businesses are Investing in Innovation Centers




Walmart: Where Digital Meets Physical


Fixing the Insurance Industry: How Big Data can Transform Customer Satisfaction



Stewarding Data: Why Financial Services Firms Need a Chief Data Officer




Big Data BlackOut: Are Utilities Powering Up Their Data Analytics?



Going Digital: General Electric and its Digital Transformation


Fixing the Cracks: Reinventing Loyalty Programs for the Digital Age



Ctrl-alt-del: Rebooting the Business Model for the Digital Age




When Digital Disruption Strikes: How Can Incumbents Respond?



Securing the Internet of Things Opportunity: Putting Cybersecurity at the Heart of the IoT



Tesla Motors: A Silicon Valley Version of the Automotive Business Model


Cracking the Data Conundrum: How Successful Companies Make Big Data Operational



Rewired: Crafting a Compelling Customer Experience


Your Digital Journey Is Being Mapped by Your Customers

MIT-Slogan Management Review.


Embracing Digital Technology: A New Strategic Imperative

MIT-Slogan Management Review.Research Report.


The Digital Advantage

How digital leaders outperform their peers in every industry.


Backing up the Digital Front: Digitizing the Banking Back Office

Backing up the Digital Front: Digitizing the Banking Back Office


Using Digital Tools to Unlock HR's True Potential

Unleashing Digital in HR.


The Digital Talent Gap: Developing Skills for Today's Digital Organizations

The war for talent has gone for Digital.