Telecom, Media & Entertainment

We support and guide our clients in responding to the complex and changing Telecom and Media landscape, it’s changing business models, fast developing technologies and increasingly demanding customers.

Fredrik Gunnarsson,
Head of Telecom, Media & Entertainment
Capgemini Consulting.

Our Expertise and Unique Approach

Actors in the Telecom and Media industry are facing a rapidly changing industry environment with new business models and players, product innovations, as well as decreasing margins calling for more efficient operations. Customer behavior is also changing rapidly, with an increasing demand for customer service.

With over 30 years in the Telecom and Media industry, Capgemini Consulting has the experience, the tools and the global network to help our clients with strategic and operational transformations. We support our clients in designing and implementing product and marketing strategies and in increasing operational efficiency.  We help our clients to take advantage of new customer relationship opportunities and in finding new business models and sources of revenue growth.



What we offer

  • Strategy renewal

    Addressing the sector strategic challenges like finding new growth, role in the evolving eco-system, new mobile business models etc.

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  • IT Renewal

    Focusing on strategies to reduce spending in IT management, processes and platforms across both fixed and mobile environments.

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  • Product Renewal

    We support our clients with a wide range of product life cycle solutions aimed at driving product innovation, improving launch capability and processes, and reducing portfolio complexity.

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  • Infrastructure Renewal

    Capgemini Consulting works with TME firms to define the right strategy for deploying new infrastructure, develop new business models and manage complex deployments.

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  • Operations Renewal

    Companies in the TME industry face the challenge of continuously increasing operational efficiency to enhance margins. Capgemini Consulting has extensive experience in re-engineering operations to create sustainable efficient organizations.

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  • Customer Relationship Renewal

    As consumer behavior is undergoing a dramatic transformation. Capgemini Consulting helps clients to take advantage of new customer relationship opportunities in the digital world.

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